Frequently Asked Questions
What are the business hours?
Our call center is open Monday - Friday, from 8 am to 9 pm, and on Saturday and Sunday, from 9 am to 5 pm E.S.T.
When can I access my storage?
Access your belongings 24 hours a day, 7 days a week.
Am I required to store long-term?
We lease on a month-to-month basis.
Am I required to pay a deposit?
There is no deposit required.
What is the Renters Indemnity Program?

Please feel free to click on the following link to see more details on this program:

Renters Indemnity Program
Do I need storage insurance?
We don't require storage insurance, but it's always a good idea to ensure extra protection.
What security features do you offer?
We've installed video cameras that allow us to monitor the facility 24/7 as well as electronic gate access with coded entry.
What types of locks are used on the units?
Sturdy and high-quality disc locks.
How do I pay my storage bill?
Pay your monthly storage bill online using a debit or credit card. If you need to retrieve or create your account follow the payments link at the top of this page.
I am late paying my rent. What can I expect?
Please refer to your lease agreement for specific delinquency dates and associated delinquency fees.